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Returns Policy
Désir Couture specializes in crafting made-to-order clothing tailored specifically to your measurements. As a result of our customization process, we would like to inform you that we do not accept returns or provide refunds.
Pre-Order Customization:
All our items are made on a pre-order basis, individually crafted to match the measurements provided by our clients. We do not stock ready-made items, ensuring each piece is tailored to your precise specifications.
Importance of Accurate Measurements:
To guarantee a perfect fit, it's essential to provide accurate measurements. We highly recommend following our measurement guidelines and ensuring the information submitted is correct. Any discrepancies or inaccuracies in measurements may result in ill-fitting garments, for which we cannot be held responsible.
No Return or Refund Policy:
Due to the personalized and made-to-order nature of our items, we are unable to accept returns or issue refunds. It is imperative that our clients are aware of this policy before placing an order.
Confirmation of Measurements:
Before the commencement of production, we will confirm the measurements provided by you. This step is crucial to ensure the accuracy of your order and avoid any discrepancies.
Quality Assurance:
While we strive to match your specified measurements, minor variations in color, fabric, or details might occur due to the handmade nature of our products.
Contact Us:
For any inquiries or clarification regarding our no return policy, feel free to contact our customer service team. We are here to assist you throughout your shopping experience.
Thank you for choosing Désir Couture for your personalized clothing needs. Your satisfaction is our priority, and we're committed to delivering garments based on your precise measurements.